Frequently Asked Questions
Everything you need to know about buying and selling premium camera gear.
How do you test the used equipment listed on your site?
Every item undergoes a rigorous multi-point inspection by our specialized technicians. We test mechanical functions, optical clarity, and electronic sensors to ensure every piece of gear meets our strict quality standards before being listed.
What is the Kamerastore warranty policy?
Most of our used items come with a 6-month limited warranty that covers mechanical and electronic defects. This gives you peace of mind knowing that your vintage or modern gear is protected against unexpected failures.
Do you ship internationally and how much does it cost?
Yes, we ship worldwide via reliable carriers like DHL and FedEx. Shipping costs are calculated at checkout based on your location and the weight of the items. Please note that international customers are responsible for local customs duties and taxes.
What is your return policy if I am not satisfied?
We offer a 14-day return period for all online orders. If the gear doesn't meet your expectations, you can return it for a full refund of the purchase price, provided it is returned in the same condition as received.
Can I sell or trade-in my old photography gear?
Absolutely. You can submit a list of your equipment through our 'Sell Gear' portal. We offer competitive quotes for direct purchase or higher values for store credit towards your next upgrade.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Apple Pay and Google Pay to ensure a secure and smooth checkout process.